NHS Wales Email Account Support
Practices are limited to a maximum of two Admin user accounts. If a practice has reached this limit, DHCW will liaise with them to confirm whether accounts should be reassigned.
Each Optometrist at a practice is eligible for an account. NWSSP manages this process and will verify that the user is a certified clinician before creating the account.
Admin Accounts:
Allocated by DHCW
Email: Optometry.ICT@wales.nhs.uk
Clinical Accounts:
Managed by NWSSP (NHS Wales Shared Services Partnership)